The nature of legal work, with its emphasis on privacy, security, and efficiency, makes it crucial for firms to have top-tier IT support—but as any law firm knows, maintaining an in-house IT team can be costly and complex. This is where outsourced IT support steps in.
More than a cost-saving measure, outsourcing your IT needs can enhance your firm’s efficiency, security, and overall productivity. In this blog, we’ll shed light on seven compelling reasons why your law firm could benefit from outsourcing its IT support.
The Importance of Reliable IT For Law Firms
Technology plays a pivotal role in every aspect of a law firm’s operation—the need for reliable, efficient, and secure IT support is paramount. More and more firms are recognizing the advantages of outsourcing their IT support, as they move away from the traditional in-house model.
The North America Legal Process Outsourcing market, which includes IT services, is projected to experience a remarkable growth with a growth rate of 20% between 2021 and 2027. Considering that this market already surpassed the 1 billion USD mark in 2020, this underscores the growing demand for specialized IT expertise within the legal sector.
Top Reasons Why Your Firm Would Benefit From Outsourced IT Support
Below, we’ll delve into seven reasons you might consider outsourcing your IT support:
1. Cost Savings
Outsourcing can be a cost-effective solution for many law firms. Instead of hiring, training, and retaining an in-house IT team—which comes with its own set of costs like salaries, benefits, and workspace—you can substantially save by turning to an outsourced provider.
Each in-house IT specialist can cost your business $65,000-$100,000+ per year and that’s for one single employee.
2. Access to Expertise
If you use outsourced IT providers, you will learn that they bring a wealth of specialized knowledge and expertise to the table, as they stay current with the latest technological trends, risks, and solutions. Law firms, requiring high levels of data protection and system uptime, stand to benefit immensely from this specialized knowledge.
3. Focus on Core Competencies
Outsourcing IT support allows law firms to delegate tasks that are outside their core competencies. Tasks such as data backup, cybersecurity, network management, and software updates can be efficiently handled by IT experts. This enables your firm’s attorneys to concentrate on providing quality legal services, and finding new clients rather than dealing with technical issues.
4. Scalability and Flexibility
Law firm IT support providers typically offer scalable pricing models—which means that you pay for what you need, when you need it. This flexibility allows firms to easily upgrade or downgrade IT services depending on their needs.
This scalability can be especially useful for young law firms who need the ability to quickly scale up their IT resources as they grow. Or, if a firm experiences an exceptionally busy period (like during a trial) it’s easy to expand your technical infrastructure by adding additional MSP services.
5. Enhanced Security and Compliance
Your firm can also gain significant improvements to its security measures by outsourcing IT support. Managed Service Providers offer sophisticated cybersecurity solutions, including the employment of advanced tactics to defend against data breaches, malware, and other threats. This includes regular system audits, updated firewalls, secure data backup, and disaster recovery planning.
This mitigates risk and safeguards sensitive client data, securing the firm’s reputation and operational integrity.
6. 24/7 Support and Reliability
In the legal sector, any amount of downtime can be catastrophic—it can impact case outcomes, client relationships, and the firm’s reputation. Because of this, reliable, round-the-clock IT support is a non-negotiable requirement for law firms.
With outsourced law firm IT support, firms can rest easy knowing they have constant access to experienced IT professionals ready to tackle any issues that arise. This 24/7 support ensures that if any IT issues do occur, they can be promptly addressed and resolved to minimize downtime.
In such a high-stakes industry, the assurance of constant, reliable IT support is indispensable.
7. Enhanced Productivity
Lastly, your firm can enjoy vastly improved collaboration with high-quality IT support. The right service provider will ensure that your technology is up-to-date and efficient, so that your team communication and collaboration is optimized.
Modern IT solutions, such as cloud computing and collaborative platforms, allow for a more seamless sharing of information and resources between your employees, which can lead to a more productive and streamlined work environment.
Find Your Ideal IT Services With Praxis
Start saving your valuable resources and outsource your IT services with Praxis. We’ve specialized in helping small businesses in Los Angeles for 30 years, and we work hard to prevent any outages or disruptions so that your firm can continue your work uninterrupted.
Call us today and set up an appointment!